Privacy Policy

Welcome to KÉLINA ("we," "us," or "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (thekelina.com) or interact with our services. By using our site, you agree to the terms outlined below.

1. Information We Collect

We collect information to provide and improve our services. This may include:

• Information You Provide: Name, email, phone number, shipping/billing address, and payment details when making a purchase.
• Automatic Data Collection: IP address, device/browser details, and site activity (via cookies and tracking technologies).
• Third-Party Data: Information from payment processors and service providers like Shopify.

2. How We Use Your Information

We use your data to:
✔ Process orders and provide customer support.
✔ Improve our website and services.
✔ Send marketing updates (opt-out available).
✔ Detect and prevent fraud or security issues.

3. Cookies & Tracking

We use cookies and similar tracking tools to enhance your experience and analyze site usage. You can adjust cookie settings in your browser. Learn more about Shopify-related cookies here.

4. How We Share Your Data

We may share your information with:

• Service providers (e.g., payment processors, shipping partners).
• Marketing partners (for personalized advertising).
• Legal authorities (if required by law).

We do not sell your personal data.

5. Your Rights & Choices

Depending on your location, you may have rights to:
- Access, correct, or delete your personal data.
- Opt out of marketing communications.
- Restrict certain data processing activities.

To exercise these rights, contact us at info@thekelina.com.

6. Data Security & Retention

We implement security measures to protect your data, but no system is 100% secure. We retain your data as needed for legal, operational, or service-related purposes.

7. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect their data.

8. Updates to This Policy

We may update this policy as needed. Changes will be posted here with a revised "Last Updated" date.

9. Contact Us

For questions or privacy requests, email info@thekelina.com.